Cedar Community COVID-19 Precautions and Updates

(updated 6/17/2020, 4:45 p.m.)

Cedar Community’s first priority is always the health and well-being of our residents and team members. We have always had strong infection control policies and procedures that are reviewed on an ongoing basis, as part of our standard protocols to help protect against the spread of infectious illnesses. In addition to our vigilant infection control measures, we have added additional precautions based on guidance and mandates from the Centers for Disease Control and Prevention (CDC), the Centers for Medicare and Medicaid (CMS), as well as state and local health officials.

NEW – Lockdown orders update: (6/17/2020)

All of us at Cedar Community are eagerly awaiting the opportunity to have safe visitation options for residents and families. With the local health department lockdown orders now lifted, we are working on a phased approach to allow visitors. However, current visitor restrictions will remain in place while we await clear directions on what those phases will look like based on Wisconsin Department of Health Services and the Wisconsin Bureau of Assisted Living guidelines. Both agencies are working on documentation for “Practicing Safe Visits” for long-term care organizations and we hope to have that information very soon.

We understand the continued restrictions are undoubtedly frustrating, but it is important to remember that our residents live among their neighbors, many of whom have serious underlying health conditions and remain vulnerable to COVID-19, a virus that is still a threat.

We are cautiously optimistic, and we thank you for your support and understanding. We will continue to post updates on our phased plans as they are developed.

New public health lockdown orders: (5/18/2020)

On May 18, 2020, the Washington Ozaukee Public Health Department issued a new lockdown order for all nursing homes and assisted living facilities. The new lockdown order continues to restrict all visitors to our facilities, except in critical end-of-life circumstances, as well as require screening of all team members, until further notice. The health department press release accompanying the lockdown order does allow facilities to develop plans to phase in some opportunities for more socialization and activities for residents within our buildings, following social distancing guidelines. Cedar Community’s team members will continue to work on ways to adapt life enrichment and dining, in order to allow residents to have more interaction among themselves. We will continue to apply these same policies to our Elkhart Lake campus as well, under the guidance of state health officials.

We will continue to monitor and follow the orders and guidelines of federal, state, and local health officials, with our first priority always being the health and safety of our residents and team members. Thank you to all of our team members, residents, families, and to the greater community, for your continued support as we adapt (daily) to the ever-changing landscape in the midst of this pandemic with steadfast dedication, patience, and perseverance.

Cedar Community update regarding the Wisconsin “Safer at Home” order ruling: (5/14/2020)

With the Wisconsin Supreme Court ruling of May 13, 2020, striking down the state’s “Safer at Home” order, many businesses are quickly opening to the public. This leaves many residents, team members, and families asking “what does this mean for Cedar Community right now?”

Under the guidance of the Centers for Disease Control (CDC), the Centers for Medicare and Medicaid (CMS), as well as state and local health department officials, Cedar Community will keep all of our current precautions and visitor restrictions in place at this time. There are many considerations for how we will adapt to the reopening of our state, and we are working on developing strategies for a thoughtful, phased plan that will begin to allow for more social opportunities, activities, and eventual visitors to our campuses.

Please remember that the precautions under which Cedar Community has been operating to date, have kept our residents in a safe environment. While the “Safer at Home” order is no longer in effect, it is critical to remember that the COVID-19 virus is still a serious and potentially deadly threat, especially to the residents who depend upon us to keep them healthy and safe. These next few weeks will be crucial, and we all anxiously await the opportunity to get out, get back to “normal,” and see our loved ones. However, we must also continue to be diligent in our personal precautions, and mindful of our responsibilities to our residents and team members, especially those who have underlying health conditions.

We will communicate plans as they are developed. We will also continue to find meaningful ways to keep our residents engaged and virtually connected with their loved ones, as we work to find smart, safe, and practical solutions for more social opportunities and possible visits, based on science and healthcare guidance.

Thank you for your continued patience, support, and understanding that our first priority is the health and safety of all of our Cedar Community residents and team members. We also thank our team members for the tremendous work they continue to perform each day through adversity. Together we remain Cedar Community Strong!

Contact residents virtually:

If you would like to send an electronic note of encouragement to residents who are not able to have visitors at this time, please use our Contact Us page and your message will be delivered to the resident.

If family members of Cedar Lake Health and Rehabilitation residents have the ability to FaceTime on an Apple device and would like to schedule a virtual visit with their loved one, please contact Melissa Bright at mbright@cedarcommunity.org or call Melissa at (262) 306-4230.

Additional precautions for all campus locations:

  • Increased signage for all buildings to communicate visitor restrictions
  • Enhanced cleaning procedures, including frequent cleaning of high-traffic areas
  • Closure and cancellations of all non-essential areas and events
  • Admissions will continue to take place with heightened screening precautions
  • “Window visits” on all campus locations
  • Outdoor family gatherings memo

Cedar Lake Health and Rehabilitation Center:

  • RESTRICTED VISITORS: Visitors will only be allowed under critical, end-of-life circumstances
  • All approved visitors and team members must use the main entrance only – all other entrances closed
  • All approved visitors, team members, partner vendors, and healthcare practitioners must be screened for COVID-19 prior to entry, including answering a series of questions and having their temperature taken
  • If anyone fails the screening, they will not be allowed to enter the facility
  • All group activities will be ten residents or fewer, with social distancing precautions in place
  • Social distancing precautions will be in place for all dining
  • No volunteers
  • Pharmacy – open for pick up only if visitor passes screening
  • Non-essential areas closed including Deli & Gift Shop, Salon, Art Studio, Cedar Closet, and Cedar Theatre

Cedar Community Assisted Living:

Cedar Bay East, Cedar Bay West, Cedar Bay Elkhart Lake, The Cottages Memory Care

  • RESTRICTED VISITORS: Visitors will only be allowed under critical, end-of-life circumstances
  • Cedar Bay East entrance closed – all approved visitors and team members must use Cedar Lake Health & Rehabilitation Center entrance
  • The Cottages – all approved visitors and team members must use the main entrance; Neighborhood 3 entrance is closed
  • Cedar Bay West and Cedar Bay Elkhart Lake – all approved visitors and team members must use the main entrance only
  • All approved visitors, team members, partner vendors, and healthcare practitioners must be screened for COVID-19 prior to entry, including answering a series of questions and having their temperature taken
  • If anyone fails the screening, they will not be allowed to enter the facility
  • All group activities will be ten residents or fewer, with social distancing precautions in place
  • Social distancing precautions will be in place for all dining
  • Salons closed
  • No volunteers

Cedar Community Independent Living:

Cedar Ridge Apartments, Cedar Lake Village Homes, Elkhart Lake Village Homes

  • We ask that any visitor to Cedar Ridge Apartments adhere to all social distancing guidelines
  • All visitors, team members, partner vendors, and healthcare providers seeking access to Cedar Ridge Apartments must enter through the main entrance ONLY
  • All exterior entrances of Cedar Ridge Apartments are closed to all visitors, team members, vendors, and delivery services; all deliveries can be dropped off at the main entrance
  • All visitors, team members, partner vendors, and healthcare providers must be screened for COVID-19 prior to entry, including answering a series of questions and having their temperature taken
  • If anyone fails the screening, they will not be allowed to enter the facility
  • All events and large group activities are canceled until further notice; residents must follow all social distancing guidelines outside of their apartment or home
  • Top of the Ridge Restaurant open only to Cedar Community residents for carryout or delivery only
  • The Market Cafe is open to Cedar Ridge residents for carryout and limited, socially-distanced seating
  • Cedar Lodge is open to Cedar Lake Village residents only (no guests or family members); residents must follow all social distancing guidelines
  • Elkhart Lake Clubhouse is open to Elkhart Lake Village residents only (no guests or family members); residents must follow all social distancing guidelines
  • Salon and Spa services available to Cedar Ridge residents only with limited appointments; masks are required
  • No volunteers
  • Cedar Treasures resale shop – closed